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ON ALL ORDERS
MEDICAL
DOCTOR OWNED
DOCTOR OWNED
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PROVEN
RESULTS
THOUSANDS OF
WOMAN TRANSFORMS
Get Help Fast
Mon-Fri 9a-6p ET - Typical Response: 1-2 business days
Customer Support
Phone: 305-422-9921 (voice, text, Whatsapp)
Fax: 305-630-8374
Email: support@bodygoodstudio.com
Address: 12 SE 7th St Suite 805, Fort Lauderdale, FL 33301
Self-Service Shortcuts
FAQ
What’s the fastest way to reach you?
Care or prescription questions: Use your Patient Portal → Messages. That keeps everything HIPAA-secure and linked to your chart.
Orders, shipping, billing: Email support@bodygoodstudio.com.
Pharmacy coordination: If you were given a specific pharmacy contact, reply to that thread; otherwise start with the portal or support and we’ll route.
Tip: Include full name, DOB, order #, shipping address, and program (Insurance / Compounded / Branded / Oral). It saves 2–3 back-and-forths.
When do you reply?
Mon–Fri, business hours. Most messages get a response within 1 business day. Prior-auth and pharmacy items can take a little longer.
Is email HIPAA-secure?
Email to support@bodygoodstudio.com is used for logistics only. Medical questions should go through the Patient Portal.
Emergency?
We’re not an emergency service. For severe symptoms (e.g., chest pain, trouble breathing, severe abdominal pain, signs of allergic reaction) call 911 or go to the nearest ER.